Order shipping

Shipping times and costs, depending on the destination.

Spain (mainland and the Balearic Islands)

Delivered by courier SENDING

Estimate delivery time: 24-48h counting working days.
Shipping costs:

Free shipping on orders over €200 (taxes excluded)‚ or paid using a credit/debit card or PayPal (from € 30),
Rest: €4

Spain (Ceuta and Melilla)

Courier SENDING

Estimate delivery time: 48-72h including working days.
Shipping costs:

€32
Includes payment of customs duties.

Spain (Canary Islands)

Estimate delivery time 24h, counting working days
Shipments managed by our distributor DEIA Suministros Ópticos S.L.U.

€32
Includes payment of customs duties.

Andorra

Courier SENDING

Estimate delivery time: 48-72h including working days.
Shipping costs:

€42.50
Includes payment of customs duties.

France

Courier: SEUR/UPS

Estimate delivery time: 48-72h counting working days.
Shipping costs:

Free shipping on orders over €200 (taxes excluded)‚ or paid using a credit/debit card or PayPal (from € 30),
Rest: €6

Germany and Austria

Courier: UPS

Estimate delivery time: 3 working days.
Shipping costs:

Free shipping on orders over €230 (taxes excluded)‚ or paid using a credit/debit card or PayPal (from € 30),
Rest: €4.50

Portugal

Delivered by courier SENDING

Estimate delivery time: 48-72h counting working days.
Shipping costs:

Free shipping on orders over €200 (taxes excluded)‚ or paid using a credit/debit card or PayPal (from € 30),
Rest: €6

IMPORTANT: All delivery times are estimates, as they are reckoned once the parcel is dispatched from our warehouse. Dispatch delays should be expected during the promotions season. If your order is not dispatched within 3 working days after placing it, please feel free to contact us and we will notify you abou the estimate shipping and delivery times.

Wrong Product

If the product delivered is not the one you ordered, or is defective, you must notify us with a 7-day period. Feel free to contact us by email at info@gvo-optic.com or by phone at +34 902 350 100.

All claims related to incorrect products will be disregarded after this period.

Cookie name	Provider	Purpose	Expiry
PHP_SESSID	gvo-optic.com	This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.	Session
PrestaShop-#	gvo-optic.com	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours

Cookie name

Provider

Purpose

Expiry

PHP_SESSID

gvo-optic.com

This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.

Session

PrestaShop-#

gvo-optic.com

This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.

480 hours

Cookie name	Provider	Purpose	Expiry
collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
r/collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	Google	Used by Google Analytics to throttle request rate	1 day
_gd#	Google	This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.	Session
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day

Cookie name

Provider

Purpose

Expiry

collect

Google

It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.

Session

r/collect

Google

It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.

Session